Privacy Policy

1. Information we collect

We collect information you provide when creating or using a Vynoriz account, including your name, email address, country, account mode, profile information and other details you choose to provide.

Professionals may provide a profile photo, headline, biography, skills, Business Help services, experience, languages, availability, rates and related professional information. Clients may provide business requests, budgets, deadlines and project requirements.

When you use the marketplace, we may also process applications, proposals, messages, project milestones, project files, reviews, reports, repeat-work invitations, verification status and technical information needed to secure and operate the service.

2. How we use information

We use information to provide Vynoriz, authenticate accounts, display professional profiles, match business needs to relevant services and professionals, support requests and project workflows, maintain conversations, show reputation signals, prevent abuse, investigate reports, secure accounts and improve marketplace quality.

Where optional notifications or future payment features are enabled, information may also be used to deliver requested notifications and support transaction-related operations.

3. How information is shared

Professional profile information intended to help clients evaluate a professional may be publicly visible. A client's request may be visible to relevant marketplace participants according to the request's status and Vynoriz permissions.

We do not treat private messages, private project files or non-public account information as public marketplace content. We may disclose information to service providers that help us host, secure, communicate or operate Vynoriz, subject to appropriate access controls and contractual or legal requirements.

We may also disclose information when reasonably necessary to comply with law, protect Vynoriz or its users, investigate fraud or abuse, or respond to valid legal process.

4. Messages, project files and marketplace content

Messages and project materials are processed so participants can communicate and complete work. Access is restricted using account and project permissions. Users should not upload passwords, payment-card details or other secrets that are unnecessary for the work.

Reviews and selected professional-profile information may remain associated with marketplace history so users can evaluate reputation and completed work.

5. Cookies, sessions and first-party measurement

Vynoriz uses essential session technology to keep users signed in, protect forms and maintain secure account activity. These technologies are necessary for core marketplace functions.

During Early Access, Vynoriz also uses privacy-conscious first-party acquisition measurement to understand which landing pages, Early Access choices and campaign tags lead to account creation and useful marketplace activity. This measurement does not set analytics cookies or local-storage identifiers, and the Vynoriz acquisition feature does not store raw IP addresses, email addresses or raw advertising click IDs. Campaign parameters, external referrer domains, account role and an internal user ID may be associated with a successful registration so Vynoriz can evaluate acquisition quality.

If Vynoriz later introduces third-party analytics, advertising cookies or other non-essential tracking technologies, this policy and any required consent controls will be updated before those technologies are enabled.

6. Data retention

We retain information for as long as reasonably necessary to operate accounts, preserve marketplace and project history, maintain security, resolve disputes, enforce agreements and meet legal or accounting requirements.

Different information may require different retention periods. For example, completed project, review, security or transaction records may need to be retained after an account stops actively using the service.

7. Security

Vynoriz uses safeguards including secure password hashing, authenticated access controls, CSRF protection, restricted project-file access, login-rate controls and other security measures appropriate to the current platform architecture.

No online service can guarantee absolute security. Users should use a unique password, protect access to their email account and notify Vynoriz if they suspect unauthorized access.

8. Your choices and privacy rights

You can update many profile and account details through Vynoriz. Depending on where you live, applicable privacy law may also give you rights relating to access, correction, deletion, restriction, objection, portability or withdrawal of consent.

Some requests may be limited where Vynoriz must retain information for security, fraud prevention, legal obligations, dispute resolution or legitimate marketplace records.

9. International marketplace use

Vynoriz is designed for an international marketplace. Users, professionals and service providers may be located in different countries. As the platform expands, information may therefore be processed across borders subject to applicable legal safeguards.

10. Children

Vynoriz is intended for users who are legally able to enter marketplace and service arrangements in their jurisdiction. The service is not intended for children who cannot legally consent to the relevant account and contractual terms.

11. Changes to this policy

We may update this policy as Vynoriz introduces new features, payment providers, verification services or legal requirements. Material changes should be communicated appropriately and the updated date will be revised.

12. Contact and Early Access status

Vynoriz is currently in Early Access. Privacy questions can be directed through Vynoriz's official support or contact channel published on the site. Any additional controller, operator, address or representative disclosures required by applicable law will be published for the relevant services and jurisdictions as Vynoriz expands commercial operations.